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CONTACT US
Private customers
Confirmation and changes to order details, delivery, returns, etc.
Please contact Amazon or the retailer if you have any inquiries regarding confirmation or changes to your order, or product damage, delivery, or returns.
Any questions or concerns about the product
＼Tap the chat icon at the bottom of the screen／
"AI Customer Service Center"
Chat 24 hours a day, 365 days a year!
The latest AI will provide you with easy-to-understand answers.
or
Customer Service Center (individual)
Toll free Tuesday to Saturday 11:00 - 19:00
Closed on Sundays, Mondays and public holidays
*The only EC site for genuine products is Amazon. We will not provide any after-sales service for non-genuine products purchased at flea markets, auction sites, etc.
* This is an external call center for individual customers only, so we do not handle sales calls.
Corporate Customers
For customers considering new transactions
Please apply after signing a contract with the wholesaler listed below.
Please let us know if you are selling products or other items at a retail store.
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